At Sorvaa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information when you interact with our website or place an order:

Personal Information:
Name, email address, phone number, billing and shipping addresses, and payment details.

Device Information:
IP address, browser type, operating system, and browsing behavior on our site.

Transaction Information:
Order history, cart contents, and payment status.

Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your browsing experience and to understand user preferences.

2. How We Use Your Information

We use your information solely to improve your experience and ensure seamless service, including:

  • Processing and fulfilling orders and payments
  • Providing customer support and responding to inquiries
  • Improving website functionality and tailoring marketing communications
  • Complying with legal requirements and preventing fraud

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data with:

  • Trusted Service Providers: Payment processors, shipping partners, or marketing services operating under confidentiality agreements.
  • Legal Authorities: When required by law, or to protect our business and legal rights.

4. Data Security

We employ appropriate technical and organizational measures to secure your personal data from unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to:

  • Access, modify, or delete your personal information
  • Opt out of non-essential marketing communications
  • Manage cookie preferences via your browser settings

6. Third-Party Links

Our website may provide links to external websites for your convenience. Sorvaa is not responsible for the content or privacy practices of these third-party sites.

7. Changes to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Email: hello@sorvaa.com

By using the Sorvaa website, you agree to the terms outlined in this Privacy Policy.